GRI content index

General disclosures: 

GRI 1: Foundation 2021
SoftwareOne Holding AG has reported this information cited in this GRI content index for the period from 1 January 2023 to 31 December 2023 with the reference to the GRI Standards.

GRI Indicator

Disclosure

Reference

Spalte1

GRI 2: General Disclosures 2021

 

 

2–1-a

Organisational details

Annual Report – Overview

https://report.softwareone.com/ar23/en/?p=3349# OVERVIEW

2–1-b

Organisational details

Corporate governance report – Group structure and shareholders

https://report.softwareone.com/ar23/en/?p=3286# GROUP

2–1-c

Organisational details

Corporate governance report – Group structure and shareholders

https://report.softwareone.com/ar23/en/?p=3286# GROUP

2–1-d

Organisational details

Annual Report – 2023 facts and figures

https://report.softwareone.com/ar23/en/?p=3194#FACTS

2–2-a

Entities included in the organization’s sustainability reporting

Annual Report – 2023 facts and figures

https://report.softwareone.com/ar23/en/?p=3194#FACTS

2–2-b

Entities included in the organization’s sustainability reporting

Annual Report – Consolidated income statement

https://report.softwareone.com/ar23/en/?p=3278# INCOME

2–3-a

Reporting period, frequency and contact point

NFR – A letter from our CEO

https://report.softwareone.com/ar23/en/?p=3444

2–3-d

Reporting period, frequency and contact point

Annual Report – Information for shareholders

https://report.softwareone.com/ar23/en/?p=3163

2–7-a

Employees

Annual Report - 2023 facts and figures

https://report.softwareone.com/ar23/en/?p=3445# FACTS2

2–7-b-iv

Employees

Annual Report - 2023 facts and figures

https://report.softwareone.com/ar23/en/?p=3445# FACTS2

2–7-c-i

Employees

Annual Report - 2023 facts and figures

https://report.softwareone.com/ar23/en/?p=3445# FACTS2

2–9-a

Governance structure and composition

NFR – Our ESG structure & framework

https://report.softwareone.com/ar23/en/?p=3445# STRUCTURE

2–9-b

Governance structure and composition

NFR – Our ESG structure & framework

https://report.softwareone.com/ar23/en/?p=3445# STRUCTURE

2–9-c

Governance structure and composition

Corporate governance report – Board of Directors

https://report.softwareone.com/ar23/en/?p=3305# BOD

2–9-c-i

Governance structure and composition

Corporate governance report – Board of Directors

https://report.softwareone.com/ar23/en/?p=3305# BOD

2–9-c-ii

Governance structure and composition

Corporate governance report – Board of Directors

https://report.softwareone.com/ar23/en/?p=3305# BOD

2–9-c-iii

Governance structure and composition

Corporate governance report – Board of Directors

https://report.softwareone.com/ar23/en/?p=3305# BOD

2–9-c-iv

Governance structure and composition

Corporate governance report – Board of Directors

https://report.softwareone.com/ar23/en/?p=3305# BOD

2–9-c-v

Governance structure and composition

Corporate governance report – Board of Directors

https://report.softwareone.com/ar23/en/?p=3305# BOD

2–9-c-vii

Governance structure and composition

Corporate governance report – Board of Directors

https://report.softwareone.com/ar23/en/?p=3305# BOD

2–9-c-viii

Governance structure and composition

Corporate governance report – Board of Directors

https://report.softwareone.com/ar23/en/?p=3305# BOD

2–10-a

Nomination and selection of the highest governance body

Corporate governance report – Board of Directors

https://report.softwareone.com/ar23/en/?p=3305# BOD

2–10-b

Nomination and selection of the highest governance body

Corporate governance report – Board of Directors

https://report.softwareone.com/ar23/en/?p=3305# BOD

2–10-b-i

Nomination and selection of the highest governance body

Corporate governance report – Board of Directors

https://report.softwareone.com/ar23/en/?p=3305# BOD

2–10-b-ii

Nomination and selection of the highest governance body

Corporate governance report – Board of Directors

https://report.softwareone.com/ar23/en/?p=3305# BOD

2–10-b-iii

Nomination and selection of the highest governance body

Corporate governance report – Board of Directors

https://report.softwareone.com/ar23/en/?p=3305# BOD

2–10-b-iv

Nomination and selection of the highest governance body

Corporate governance report – Board of Directors

https://report.softwareone.com/ar23/en/?p=3305# BOD

2–11-a

Chair of the highest governance body

Corporate governance report – Board of Directors

https://report.softwareone.com/ar23/en/?p=3305# BOD

2–11-b

Chair of the highest governance body

Corporate governance report – Board of Directors

https://report.softwareone.com/ar23/en/?p=3305# BOD

2–15-a

Conflicts of interest

Corporate governance report – Board of Directors

https://report.softwareone.com/ar23/en/?p=3305# BOD

2–15-b

Conflicts of interest

Corporate governance report – Board of Directors

https://report.softwareone.com/ar23/en/?p=3305# BOD

2–15-b-i

Conflicts of interest

Corporate governance report – Board of Directors

https://report.softwareone.com/ar23/en/?p=3305# BOD

2–15-b-ii

Conflicts of interest

Corporate governance report – Board of Directors

https://report.softwareone.com/ar23/en/?p=3305# BOD

2–15-b-iii

Conflicts of interest

Corporate governance report – Board of Directors

https://report.softwareone.com/ar23/en/?p=3305# BOD

2–18-a

Evaluation of the performance of the highest governance body

Corporate governance report – Changes of control and defense measures

https://report.softwareone.com/ar23/en/?p=3197#DEFENSE

2–18-b

Evaluation of the performance of the highest governance body

Corporate governance report – Changes of control and defense measures

https://report.softwareone.com/ar23/en/?p=3197#DEFENSE

2–18-c

Evaluation of the performance of the highest governance body

Corporate governance report – Changes of control and defense measures

https://report.softwareone.com/ar23/en/?p=3197#DEFENSE

2–19-a

Remuneration policies

Compensation report – Board of Directors compensation

https://report.softwareone.com/ar23/en/?p=3148#BoDcomp

2–19-a-i

Remuneration policies

Compensation report – Board of Directors compensation

https://report.softwareone.com/ar23/en/?p=3148#BoDcomp

2–19-b

Remuneration policies

Compensation report – Board of Directors compensation

https://report.softwareone.com/ar23/en/?p=3148#BoDcomp

2–22-a

Statement on sustainable development strategy

NFR – Our ESG structure & framework

https://report.softwareone.com/ar23/en/?p=3444#CEO

2–23-a

Policy Comitments

NFR - Risks and opportunities

https://report.softwareone.com/ar23/en/?p=3447#CLIMATERISKS

2–25-b

Processes to remediate negative impacts

NFR - Integrity Line

https://report.softwareone.com/ar23/en/?p=3450#INTEGRITY

2–26-a

Mechanisms for seeking advice and raising concerns

NFR - Integrity Line

https://report.softwareone.com/ar23/en/?p=3450#INTEGRITY

2–26-a-i

Mechanisms for seeking advice and raising concerns

NFR - Integrity Line

https://report.softwareone.com/ar23/en/?p=3450#INTEGRITY

2–26-a-ii

Mechanisms for seeking advice and raising concerns

NFR - Integrity Line

https://report.softwareone.com/ar23/en/?p=3450#INTEGRITY

2–29-a

Approach to stakeholder engagement

Corporate governance report – Shareholders' participation rights

https://report.softwareone.com/ar23/en/?p=3203#SHAREHOLDERS

2–29-a-i

Approach to stakeholder engagement

Corporate governance report – Shareholders' participation rights

https://report.softwareone.com/ar23/en/?p=3203#SHAREHOLDERS

2–29-a-ii

Approach to stakeholder engagement

Corporate governance report – Shareholders' participation rights

https://report.softwareone.com/ar23/en/?p=3203#SHAREHOLDERS

2–29-a-iii

Approach to stakeholder engagement

Corporate governance report – Shareholders' participation rights

https://report.softwareone.com/ar23/en/?p=3203#SHAREHOLDERS

GRI 3: Material topics 2021

 

 

3–1-a

Process to determine material topics

NFR – Double materiality assessment

https://report.softwareone.com/ar23/en/?p=3446#MATERIALITY

3–1-a-i

Process to determine material topics

NFR – Double materiality assessment

https://report.softwareone.com/ar23/en/?p=3446#MATERIALITY

3–1-a-ii

Process to determine material topics

NFR – Double materiality assessment

https://report.softwareone.com/ar23/en/?p=3446#MATERIALITY

3–1-b

Process to determine material topics

NFR – Double materiality assessment

https://report.softwareone.com/ar23/en/?p=3446#MATERIALITY

3–2-a

List of material topics

NFR – Double materiality assessment

https://report.softwareone.com/ar23/en/?p=3446#MATERIALITY

3–3-a

Management of material topics

NFR – Double materiality assessment

https://report.softwareone.com/ar23/en/?p=3446#MATERIALITY

 

Works councils for employees

NFR - Labour Standards

https://report.softwareone.com/ar23/en/?p=3450#LABOUR

Governance disclosures:

GRI Indicator

Disclosure

Reference

 

ESG governance & ethical behaviour

 

 

GRI 3: Material topics 2021, 3–3

Management of material topic

 

 

201–1-a

Direct economic value generated and distributed

Annual Report – 2023 facts and figures

https://report.softwareone.com/ar23/en/?p=3194#FACTS

201–1-a-i

Direct economic value generated and distributed

Annual Report – 2023 facts and figures

https://report.softwareone.com/ar23/en/?p=3194#FACTS

201–1-a-ii

Direct economic value generated and distributed

Annual Report – 2023 facts and figures

https://report.softwareone.com/ar23/en/?p=3194#FACTS

201–1-a-iii

Direct economic value generated and distributed

Annual Report – 2023 facts and figures

https://report.softwareone.com/ar23/en/?p=3278# INCOME

201–2-a

Financial implications and other risks and opportunities due to climate change

NFR – 2023 ESG risk assessment

https://report.softwareone.com/ar23/en/?p=3447#CLIMATERISKS

201–2a-i

Financial implications and other risks and opportunities due to climate change

NFR – 2023 ESG risk assessment

https://report.softwareone.com/ar23/en/?p=3447#CLIMATERISKS

201–2a-ii

Financial implications and other risks and opportunities due to climate change

NFR – 2023 ESG risk assessment

https://report.softwareone.com/ar23/en/?p=3447#CLIMATERISKS

201–2a-iii

Financial implications and other risks and opportunities due to climate change

NFR – 2023 ESG risk assessment

https://report.softwareone.com/ar23/en/?p=3447#CLIMATERISKS

201–2a-iv

Financial implications and other risks and opportunities due to climate change

NFR – 2023 ESG risk assessment

https://report.softwareone.com/ar23/en/?p=3447#CLIMATERISKS

203–1-a

Infrastructure investments and services supported

NFR - Supporting direct positive digital transformation

https://report.softwareone.com/ar23/en/?p=3449#DPD

207–1-a-i

Approach to tax

NFR - Approach to tax

https://report.softwareone.com/ar23/en/?p=3450#TAX

207–2-a-iii

Approach to tax

NFR - Approach to tax

https://report.softwareone.com/ar23/en/?p=3450#TAX

 

 

 

 

Client privacy & data protection

 

 

GRI 3: Material topics 2021, 3–3

Management of material topic

 

 

418-a

Substantiated complaints concerning breaches of customer privacy and losses of customer data

NFR - Data privacy and cybersecurity

https://report.softwareone.com/ar23/en/?p=3450#PRIVACY

 

 

 

 

Supplier requirements for ESG

 

 

GRI 3: Material topics 2021, 3–3

Management of material topic

 

 

308–1-a

New suppliers that were screened using environmental criteria

NFR - Third-party due diligence

https://report.softwareone.com/ar23/en/?p=3449#SUPPLIERS1

308–2-a

Negative environmental impacts in the supply chain and actions taken

NFR - Our ambitions

https://report.softwareone.com/ar23/en/?p=3447#AMBITIONS

414–1-a

New suppliers that were screened using social criteria

NFR - Third-party due diligence

https://report.softwareone.com/ar23/en/?p=3449#SUPPLIERS1

414–2-a

Negative social impacts in the supply chain and actions taken

NFR - Our ambitions

https://report.softwareone.com/ar23/en/?p=3447#AMBITIONS

 

Partnering with our supply chain for greater impact

NFR - Third-party due diligence

https://report.softwareone.com/ar23/en/?p=3449#SUPPLIERS1

 

Demonstrating our commitment to supplier diversity

NFR - Supplier diversity at SoftwareOne

https://report.softwareone.com/ar23/en/?p=3449#SUPPLIERDIVERSITY

 

 

 

 

Transparency

 

 

GRI 3: Material topics 2021, 3–3

Management of material topic

 

 

 

Alignment to recognised ESG standards

NFR - Applied standards, certifications and Indices

https://report.softwareone.com/ar23/en/?p=3450#STANDARDS

 

 

 

 

Business model resilience

 

 

GRI 3: Material topics 2021, 3–3

Management of material topic

 

 

2–6-a

Activities, value chain and other business relationships

NFR - Our business model

https://report.softwareone.com/ar23/en/?p=3445#VALUECHAIN1

2–6-b-i

Activities, value chain and other business relationships

NFR - Our business model

https://report.softwareone.com/ar23/en/?p=3445#VALUECHAIN1

2–6-b-ii

Activities, value chain and other business relationships

NFR - Emissions across our value chain

https://report.softwareone.com/ar23/en/?p=3448#VALUECHAIN

2–6-b-iii

Activities, value chain and other business relationships

NFR - Emissions across our value chain

https://report.softwareone.com/ar23/en/?p=3448#VALUECHAIN

2–6-c

Activities, value chain and other business relationships

NFR - Our business model

https://report.softwareone.com/ar23/en/?p=3445#VALUECHAIN1

Environmental disclosures

GRI Indicator

Description

Reference

Spalte1

Transition to renewables & alternative energies

 

 

GRI 3: Material topics 2021, 3–3

Management of material topic

 

 

302–1-e

Energy consumption within the organisation

NFR - Emissions across our value chain

https://report.softwareone.com/ar23/en/?p=3448# CARBON

302–3-a

Energy intensity

NFR - Emissions across our value chain

https://report.softwareone.com/ar23/en/?p=3448# CARBON

302–3-b

Energy intensity

NFR - 2023 facts and figures

https://report.softwareone.com/ar23/en/?p=3445# FACTS2

302–3-c

Energy intensity

NFR - Emissions across our value chain

https://report.softwareone.com/ar23/en/?p=3448#VALUECHAIN

302–3-d

Energy intensity

NFR - Emissions across our value chain

https://report.softwareone.com/ar23/en/?p=3448#VALUECHAIN

306–2-a

Management of significant waste related impacts

NFR - Green Offices and transitioning to renewable energy

https://report.softwareone.com/ar23/en/?p=3448# OFFICES

 

 

 

 

Supporting partners achieving their public environmental commitments

 

 

GRI 3: Material topics 2021, 3–3

Management of material topic

 

 

 

Tools or services to support clients on their own carbon reduction journey

NFR - Cutting downstream emissions

https://report.softwareone.com/ar23/en/?p=3448# CLOUD

 

 

 

 

Measure, control & reduce our GHG emissions

 

 

GRI 3: Material topics 2021, 3–3

Management of material topic

 

 

305–1-a

Direct (Scope 1) GHG emissions

NFR - Emissions across our value chain

https://report.softwareone.com/ar23/en/?p=3448# CARBON

305–2-a

Energy indirect (Scope 2) GHG emissions

NFR - Emissions across our value chain

https://report.softwareone.com/ar23/en/?p=3448# CARBON

305–4-a

GHG emissions intensity

NFR - 2023 facts and figures

https://report.softwareone.com/ar23/en/?p=3445# FACTS2

305–4-b

GHG emissions intensity

NFR - 2023 facts and figures

https://report.softwareone.com/ar23/en/?p=3445# FACTS2

305–4-c

GHG emissions intensity

NFR - Emissions across our value chain

https://report.softwareone.com/ar23/en/?p=3448#VALUECHAIN

305–4-d

GHG emissions intensity

NFR - Emissions across our value chain

https://report.softwareone.com/ar23/en/?p=3448#VALUECHAIN

 

Carbon reduction strategy

NFR - Carbon reduction strategy

https://report.softwareone.com/ar23/en/?p=3448# REDUCTION

Social disclosures 

GRI Indicator

Description

Reference

Spalte1

Diversity & equal opportunity for all

 

 

GRI 3: Material topics 2021, 3–3

Management of material topic

 

 

405–1-b-i

Diversity of governance bodies and employees

NFR - 2023 facts and figures

https://report.softwareone.com/ar23/en/?p=3445# FACTS2

405–1-b-ii

Diversity of governance bodies and employees

NFR - 2023 facts and figures

https://report.softwareone.com/ar23/en/?p=3445# FACTS2

 

Diverse, equal, inclusive & belonging strategy

NFR - Diverse, equal, inclusive and belonging strategy (DEIB)

https://report.softwareone.com/ar23/en/?p=3449#DEIB

 

SoftwareOne Academy

NFR - Attract

https://report.softwareone.com/ar23/en/?p=3449#ACADEMY

 

 

 

 

Workforce management

 

 

GRI 3: Material topics 2021, 3–3

Management of material topic

 

 

205–2-e

Communication and training about anti-corruption policies and procedures

NFR - Anti-corruption and Bribery Programme

https://report.softwareone.com/ar23/en/?p=3450#ANTI

404–1-a

Average hours of training per year per employee

NFR - Learning and development (L&D)

https://report.softwareone.com/ar23/en/?p=3449#TRAINING

404–1-a-i

Average hours of training per year per employee

NFR - Learning and development (L&D)

https://report.softwareone.com/ar23/en/?p=3449#TRAINING

404–1-a-ii

Average hours of training per year per employee

NFR - Learning and development (L&D)

https://report.softwareone.com/ar23/en/?p=3449#TRAINING

404–2-a

Programmes for upgrading employee skills and transition assistance programmes

NFR - Learning and development (L&D)

https://report.softwareone.com/ar23/en/?p=3449#TRAINING

 

Developing new learning & development tools and platforms

NFR - Learning and development (L&D)

https://report.softwareone.com/ar23/en/?p=3449#TRAINING

Report of the statutory auditor

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