A letter from our CEO


ESG has become ingrained in the DNA of SoftwareOne.

Brian Duffy, CEO

In a time that is both exciting and alarming for our planet, people, and communities, Environmental, Social & Governance (ESG) issues have never been more important to SoftwareOne. The unprecedented risks of climate change, geo-political turmoil, and our evolving responsibilities towards our employees, partners, and clients create a dynamic backdrop. However, amidst these challenges, there are also opportunities; the positive effects of new legislation and innovations, as well as our stakeholders’ enthusiasm and engagement in these crucial topics, fill me with confidence that SoftwareOne can continue to make a tangible impact for the better.

Last year, we embarked on our ESG journey by publishing our inaugural report, outlining our ambitious goals for 2030. This year, I am delighted to present our Non-Financial Report as an integral part of our Annual Report, emphasising how ESG has become ingrained in the DNA of SoftwareOne. Our commitment is unwavering: reducing our carbon footprint, assisting our clients in reducing their emissions, fostering an inclusive and diverse culture, supporting communities in their digital journeys, and advancing our corporate governance to the highest standard. As non-financial reporting and ESG is a priority at SoftwareOne, we are preparing to fulfil the non-financial reporting requirements that will be in force for the full-year reporting 2024 and beyond. We also cover in this report the new Swiss Ordinance 964 on non-financial reporting which is currently in force.

This year marks a significant evolution in our approach as we introduced a double materiality assessment. We now examine not only the financial impact that ESG has on SoftwareOne, but also how we can impact the external landscape. This additional dimension has empowered us to strengthen our strategy for addressing risks and capitalising on opportunities that lie ahead. Our global and local committees, regional teams, and dedicated colleagues have actively contributed to our ESG journey, sharing expertise, engaging with charities, participating in campaigns, and enhancing their involvement in training initiatives. I invite you to explore our spotlight stories for inspiring examples.

While as a software and cloud solutions provider, our direct impact might be perceived as limited, we have chosen to redefine our role. Through our innovative Cloud Sustainability programme, we empower clients to reach their ESG targets, and with our SoftwareOne Impact programme, we collaborate with key partners to provide software and cloud solutions to charity and non-profit organisations. In doing so, we strive to set an example that aligns with the positive change we envision for the world.

Thank you for joining us on this journey of progress, collaboration, and sustainable innovation. Together, we are shaping a future where responsible business practices are not just a goal, but an inherent part of who we are.

Yours sincerely,

Brian Duffy

ESG at SoftwareOneAlternative performance measures

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