Double materiality assessment
Our process
In 2023 SoftwareOne conducted a double materiality assessment. This is a comprehensive process to evaluate and disclose ESG issues that are likely to materially affect our business (financial) and those areas that our business may materially affect (impact).
Using Datamaran, we produced a materiality assessment driven by both our inhouse ESG perspective, internal stakeholder priorities and AI based technology. This technology combines publicly available information including relevant ESG regulations and news, benchmarking SoftwareOne against our peers and surveys from our investors and employees, to create an accurate and reliable materiality assessment. Our double materiality assessment serves as a crucial foundation for shaping our ESG programme. It enables us to prioritise action that not only mitigates risks and complies with regulations but also aligns with our stakeholder’s expectations and contributes positively to our overall impact.
We align every step of our journey to the priorities and passions of our employees, clients, investors, and other stakeholders, not only to ensure that their needs are met, but also to drive further engagement in our ESG programme.
Our double materiality assessment process included the following steps:
- Defining the scope of the assessment, using in-house knowledge and expertise to identify key aspects of sustainability relevant to SoftwareOne.
- Aligning this scope to external frameworks such as the UN Sustainable Development Goals, Task Force for Climate Related Financial Disclosures and sub-topics relating to the upcoming EU directive Corporate Sustainability Reporting Directive.
- Benchmarking our organisation against the technical materiality requirements of our peers through Datamaran’s benchmark analysis system.
- Defining our issue mapping used in previous materiality analyses and internal stakeholder surveys. These are the ESG topics included in the assessment based on those which are most material to SoftwareOne.
- Surveying additional key stakeholders, including Finance, People & Culture, Sales & Bid teams and the ESG Committee members to understand their perception of the impact of specific ESG issues. These surveys include questions based on both external (outside-in view) and internal (inside-out view) perspectives.
- Datamaran correlates this data to create a materiality matrix which maps the impact of each topic to SoftwareOne.
Measure, control & reduce our GHG emissions
Calculating our carbon footprint and efforts to reduce emissions.
Upward movement due to increase in stakeholder
importance and significance to SoftwareOne
Transition to renewables & alternative energies:
Transitioning from predominantly fossil-based energy
consumption to renewable and alternative energy sources
New topic
Climate change risks and management:
Risks and opportunities presented by climate change and the transition to a low-carbon economy and adaptation and resilience measures.
Upward movement due to increase in stakeholder
importance and significance to SoftwareOne
Supporting partners in achieving their public environmental
Launching Cloud Sustainability.
Upward movement due to increase in stakeholder
importance and significant to SoftwareOne
Diversity & equal opportunity for all
Developing our global diversity, equity, inclusion & belonging (DEIB) strategy.
Downward movement due to decrease in stakeholder importance
Workforce management:
Focusing on recruitment, retention and development practices.
New topic
Business model resilience:
Identifying ESG risks and opportunities and embedding ESG
into our overall business operations.
New topic
Client privacy & data protection:
Focusing on how to protect both our clients and our own data.
Remains a high priority for stakeholders and SoftwareOne
ESG governance & ethical behaviour:
Continuing to improve our corporate governance and
ethical culture.
Downward movement due to decrease in stakeholder importance
Supplier requirements for ESG:
Partnering with our supply chain for greater impact.
Upward movement due to increase in stakeholder importance
Transparency
Continuing to report and disclose ESG data, strategy
and policies to our clients and stakeholders
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