ESG at SoftwareOne

Our business model

SoftwareOne is a leading global software and cloud solutions provider that stands at the forefront of digital transformation, offering a comprehensive suite of services that help our clients navigate the complexities of cloud, as well as data & AI.

We offer our clients an end-to-end value proposition to help them navigate complex options and optimise two highly synergistic business lines: Software & Cloud Marketplace and Software & Cloud Services.

We serve over 65,000 clients worldwide, including large enterprises, corporates, small and medium-sized enterprises (SMEs) and public sector organisations, across a range of end markets. The primary markets we serve include financial services, consumer goods, retail & wholesale, public services & education, capital goods and automotive business services and TMT (technology, media and telecommunications). More details about SoftwareOne’s business model can be found in section Our business overview.

SoftwareOne collaborates with software developers, industry partners, and community stakeholders to enhance our engagement across our value chain. This includes participating in community projects and engaging in partnerships that align with our company's commitment to responsible business practices.

Our purpose

At SoftwareOne, we believe that technology has the power to break down barriers, augment capabilities and open access to the global economy. To get there, you must believe in the people and the places that can make it happen. For more than 20 years, we have invested our hearts in clients, partners, and new capabilities in regions where opportunities inspire us to reach.

We open a world of opportunity — one locality, one technology, one person at a time. We are SoftwareOne, for all our clients, partners and the communities we engage in, we open up a world of extraordinary opportunities, fuelled by technology.


Our ESG programme aspires to transform our company, lessen our impact on the environment and support the people around us, whilst enhancing our ethics as an organisation.

2023 facts and figures

Our ESG structure and framework

From the start, SoftwareOne’s ESG programme established a clear governance framework and structure, emphasising the support and integration from the Board of Directors and global committees across all Environmental, Social and Governance topics.

The highest body overseeing our ESG programme is the ESG Committee, a sub-committee of the Board of Directors, who regularly engage with our shareholders. This committee exercises its oversight function through quarterly meetings, sharing input on the management of our ESG impacts, as well as overseeing, reviewing, and approving our reporting and material topics. The members of the ESG committee provide approval for the selection of the chairs of each committee across ESG, communicating with them about the management of their committees and providing feedback.

Our Executive Board also exercise their oversight of the programme through quarterly meetings, providing overall input and reliance for escalation of any critical concerns regarding our programme. At this executive level Frank Rossini, Chief Legal Officer, is responsible for the ESG programme.

Further to the creation of the ESG Committee, the Nominations & Compensation Committee and Audit Committee charters include provisions regarding the ESG programme including senior leadership KPIs and risks oversight. This framework includes a focus on how to embed ESG topics into all areas of the business and enhances the transparency of our programmes in internal and external communications. It allows us to integrate ESG risks into the Enterprise Risk Management function and develop a global strategy whilst enhancing and supporting local activity.

Double materiality assessmentCEO letter

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