Overview
SoftwareOne is a leading global software and cloud solutions provider, offering a comprehensive suite of services that help our clients navigate the complexities of software, cloud, data and AI. As a global provider, we are dedicated to modernising our clients’ infrastructure through integrated solutions that not only facilitate cloud migration and management across multi-cloud and hybrid systems, but also harness the power of data and AI to drive tangible business outcomes.
With ~9,000 employees worldwide, we have one of the broadest footprints in the industry. We have local sales and delivery capabilities in over 60 countries across 5 regions, from which we serve our large customer base of over 65,0001) customers worldwide, including large enterprises, corporates, small and medium-sized enterprises (SMEs) and public sector organisations, across a range of end-markets.
1) Based on unique customer billing codes
Diversified across regions, clients and end-markets
Based on 2024 adjusted revenue
1) Breakdown based on customer revenue based on information sourced from Dun&Bradstreet & desk research. Large enterprises (>5bn USD), Corporate (1bn to 5bn USD), SME (<1bn USB)
2) Others include logistics & transportation, energy & natural resources and chemicals & pharmaWe serve customers locally, as well as through four digital sales hubs in Barcelona, Bogotá, Nashville and São Paulo, to reach our SME customer base in a cost-efficient way. Additionally, 13 service delivery centres operate on a “follow the sun” principle, ensuring seamless global support. Three financial shared service centres in Leipzig, Mexico City and Delhi manage CHF 11 billion in customer billings, as well as vendor payments.
Revenue by region (CHFm, based on FY2024)
We offer our diversified client base an end-to-end value proposition to help them navigate complex options and implement the best IT solutions for their needs. Taking a vendor-agnostic approach, we support clients with defining their technology strategy and with software sourcing. We also help clients efficiently migrate applications and critical workloads to their chosen cloud destination. Finally, we manage and optimise their IT estate to ensure complete transparency, manage risk and control costs.
In this way, we empower our clients to innovate and defend their business models, transform and position themselves as leaders through enhanced customer and employee experiences, improved agility, and increased resilience.
Unique end-to-end client value proposition
Our integrated suite of solutions is reported in two highly synergistic business lines: Software & Cloud Marketplace and Software & Cloud Services, which accounted for approximately 52% and 48% of adjusted revenue, respectively, in 2024.
Two synergistic business lines
Software & Cloud Marketplace: Our clients benefit from fast, expert-led access to an extensive software and cloud catalogue with vendor partnerships. These include the largest hyperscalers such as Microsoft Azure, Amazon Web Services (AWS) and Google Cloud Platform (GCP), as well as leading software brands such as Adobe, Citrix, Oracle, Red Hat, VMware, Sophos, Splunk and Veeam.
Our longstanding partnership with Microsoft, spanning over 30 years, has positioned us as one of Microsoft’s largest channel partners and Azure’s largest partner globally.
Software & Cloud Services: Our services cover the full spectrum of end-to-end cloud-native services and digital solutions including cloud infrastructure services, application services, SAP services, digital workplace, IT portfolio management, and software sourcing services. We are at the forefront of FinOps (cloud financial management) as a board member of the FinOps Foundation, and we ensure that security is an integral part of our offerings.
As a certified FinOps Service Provider, SoftwareOne currently has a growing team of approximately 200 FinOps Certified Practitioners, who work agnostically with a range of FinOps-certified platforms, helping clients achieve the transparency and governance needed to tackle rising variable and opaque cloud spend.
SoftwareOne Marketplace Platform: an integrated client-vendor portal
The SoftwareOne Marketplace Platform is a comprehensive digital marketplace that serves as a central hub for facilitating transactions between a network of over 7,500 software vendors and 65,000 clients globally.
The Marketplace platform provides a consolidated view for IT and management, including a dashboard for monitoring software consumption and expenditure. The platform is designed for seamless integration and flexibility and is supported by a community of developers and system integrators.
Empowering clients to discover, compare, and procure software licenses from multiple vendors in one place, the platform is a catalyst for accelerating digital transformation and enhancing operational efficiency.
The Marketplace platform continued to gain traction with both vendors and customers in 2024. With over 37 thousand active clients and 52 thousand cloud subscriptions, the last-twelve-months (LTM) gross sales to 31 December 2024 increased to CHF 859 million, up 70% YoY compared to prior year.