ESG at SoftwareOne
Our business model
SoftwareOne is a leading global provider of software and cloud solutions, driving digital transformation for our clients. We offer a comprehensive suite of services to help clients navigate the complexities of cloud, data, and AI. Our end-to-end value proposition spans two synergistic business lines: Software & Cloud Marketplace and Software & Cloud Services.
Serving over 65,000 clients worldwide, including large enterprises, corporates, SMEs, and public sector organisations, SoftwareOne operates across diverse markets such as financial services, consumer goods, retail & wholesale, public services & education, capital goods, automotive, business services, and TMT (technology, media, and telecommunications). More details about SoftwareOne’s business model can be found in Our business overview.
In 2024, SoftwareOne continues to collaborate with software developers, industry partners, and community stakeholders to enhance our value chain engagement. We actively participate in community projects and form partnerships that align with our commitment to responsible business practices.
Our purpose
We open a world of opportunity – one locality, one technology, one person at a time. We are SoftwareOne, for all our clients, partners and the communities we engage with, we open up a world of extraordinary opportunities, fuelled by technology.
Our ESG programme aspires to transform our company, lessen our impact on the environment and support the people around us, all while improving our organisational ethics.
2024 facts and figures
Our ESG structure and framework
SoftwareOne’s ESG programme has been built on a clear governance framework and structure, emphasising support and coordination from the Board of Directors and global committees across all Environmental, Social and Governance topics.
In 2024, the ad hoc ESG committee of the Board of Directors was fully integrated, transferring its responsibilities to the full Board of Directors. This strategic decision reflects SoftwareOne’s commitment to integrating ESG into our core governance structure, ensuring ESG considerations are embedded across all aspects of the Board’s oversight and decision-making processes. The Board of Directors oversees, reviews and supports reporting processes and is involved in the identification of material topics. It gathers the input shared by the ESG subcommittees and furthers their efforts by integrating recommendations into business processes.
Our Executive Board oversees the ESG programme as part of its regular quarterly meetings, providing the ESG team with valuable opportunities to obtain input and escalate any concerns. Frank Rossini, Chief Legal Officer, is responsible for the ESG programme at this executive level. Additionally, members of the Executive Board chair separate committees focused on Environmental, Social, and Governance topics. This structure enables them to contribute directly to specific initiatives, leveraging their individual expertise, experience, and interests to drive targeted strategies and outcomes. These members also oversee progress on key performance indicators (KPIs) related to the topics they manage, ensuring accountability and alignment with SoftwareOne’s ESG objectives.
Finally, the Nominations & Compensation Committee and Audit Committee Charters now make provision for oversight of the ESG programme, including senior leadership KPIs and risk management. This framework emphasises embedding ESG considerations across all areas of the business and enhancing transparency in both internal and external communications. It also integrates ESG risks into the Enterprise Risk Management process and supports the development of a global strategy, while focusing on local initiatives.
Our Executive Board members each have their own ESG-related KPIs, carefully developed in collaboration with the Board to ensure they are ambitious, achievable and aligned with our 2030 goals.