Challenge

Arendt’s daily operations involved drafting extensive documents essential for service delivery and client trust. This process was time-consuming, affecting efficiency and productivity. The firm sought to streamline routine tasks while maintaining high standards. Additionally, they aimed to reinforce their leadership in innovation, ensuring they remained at the forefront of adopting cutting-edge legal technology.

Solution

To address these challenges, Arendt explored Copilot for Microsoft 365. In late 2023, they engaged in SoftwareOne’s Envision workshop with key stakeholders, including the CEO, CIO, and security experts, to assess Copilot’s potential. They identified key use cases such as streamlining content creation, data analysis, and translations while ensuring compliance with security and governance requirements. Additionally, the firm explored the viability of an AI-powered chatbot for document review and case assignments, enhancing legal workflows. SoftwareOne demonstrated how Copilot integrates with Microsoft tools like Word, Excel, and Teams to optimise processes and boost efficiency.

Outcome

With SoftwareOne’s guidance, Arendt successfully integrated Copilot for Microsoft 365, improving efficiency and reducing time spent on routine tasks. As usage expands, productivity continues to rise. A training programme is being developed to educate employees on AI prompt engineering and sensitive data protection. Arendt’s AI strategy ensures compliance with the EU’s AI Act, reinforcing responsible AI adoption.

This initiative strengthens Arendt’s commitment to innovation, boosting its reputation as a technology leader while attracting top talent and delivering exceptional client service.