Board of Directors
Composition of the Board of Directors
The Nomination and Compensation Committee (NCC) strives to achieve a BoD composition with appropriate professional backgrounds and experience as well as diversity among the members of the BoD, including gender diversity and excluding age or tenure limitations.
During the reporting period, the following members formed part of the BoD. As at 31 December 2022, the BoD consisted of eight members:
Name |
Nationality |
Born |
First elected |
Significant shareholder |
Education |
Background |
|
|
|
|
|
|
|
Daniel von Stockar Chairman |
Swiss |
1961 |
2013 |
Yes |
Economics |
Entrepreneur, Founder SoftwareOne |
Peter Kurer Lead Independent Director |
Swiss |
1949 |
2013 |
No |
Law |
Former Chairman of Sunrise and UBS |
René Gilli 1) |
Swiss |
1958 |
2013 |
Yes |
Economics and information technology |
Founder SoftwareOne |
Jean-Pierre Saad 1) |
Belgian |
1980 |
2015 |
No |
Engineering, computer and communications |
Technology and telecom investments, KKR |
Marie-Pierre Rogers |
Spanish |
1960 |
2019 |
No |
Business |
Former Board Practice Leader, Spencer Stuart Switzerland |
Timo Ihamuotila |
Finnish |
1966 |
2019 |
No |
Economics and finance |
CFO, ABB Ltd |
José Alberto Duarte |
Portuguese |
1968 |
2019 |
No |
Accounting, management, marketing |
CEO, Infovista |
Isabelle Romy |
Swiss |
1965 |
2021 |
No |
Law |
Attorney, University Professor |
Adam Warby |
British |
1960 |
2021 |
No |
Mechanical engineering |
Founder and CEO, Avanade |
Jim Freeman 2) |
American |
1972 |
2022 |
No |
Computer science and literature |
Chief Business and Product Officer, Zalando |
1) Did not stand for re-election at the AGM on 5 May 2022.
2) Elected by the AGM held on 5 May 2022.
Individual Board members
External mandates
Availability and statutory provisions regarding external mandates
SoftwareOne’s AoI provide that the company’s BoD is composed of at least three and not more than 12 members, including the Chairperson of the BoD.
No member of the BoD may hold more than four additional mandates in listed companies and more than six mandates in non-listed companies.
Mandates within the meaning of this provision shall mean mandates in the supreme managing or administrative body of a legal entity, which is required to be entered in the commercial register or a corresponding register abroad. Mandates in different legal entities under common control or owned by the same beneficial owner shall be deemed to constitute a single mandate.
The following mandates are not subject to these limitations:
- Mandates in companies which are controlled by the company or which control the company;
- Mandates held at the request of the company or companies it controls. No member of the BoD or of the EB may hold more than 10 such mandates;
- Mandates in associations, charitable organisations, foundations, trusts and employee welfare foundations. No member of the BoD or of the EB may hold more than six such mandates.
All members of the BoD remained within the statutory maximum numbers of outside mandates in listed and non-listed companies and organisations. The following table shows the attendance at meetings as well as outside mandates of the members of the BoD:
|
|
|
|
External mandates |
|
Name |
Board meetings |
Audit Committee meetings |
Nomination and Compensation Committee meetings |
listed 2) |
non-listed 2) |
|
|
|
|
|
|
Daniel von Stockar |
8/8 |
|
6/6 |
0 |
2 |
Peter Kurer |
8/8 |
|
6/6 |
0 |
1 |
René Gilli 1) |
4/8 |
|
|
0 |
1 |
Jean-Pierre Saad 1) |
2/8 |
4/4 |
|
0 |
5 |
Marie-Pierre Rogers |
7/8 |
|
6/6 |
0 |
0 |
Timo Ihamuotila |
8/8 |
4/4 |
|
1 |
1 |
José Alberto Duarte |
8/8 |
4/4 |
|
1 |
2 |
Isabelle Romy |
7/8 |
3/4 |
|
0 |
2 |
Adam Warby |
7/8 |
|
5/6 |
3 |
0 |
Jim Freeman 3) |
4/8 3) |
3/4 3) |
|
0 |
0 |
Average meeting length |
5:50h |
3h |
3:15h |
|
|
1) Did not stand for re-election at the AGM on 5 May 2022.
2) Maximum number allowed in listed companies is four, and is six for non-listed companies.
3) Attendance as a guest in the meetings that preceded the election at the AGM. Elected by the AGM held on 5 May 2022.
Compensation of the Board of Directors
The shareholders’ meeting shall approve annually and separately the proposals of the BoD in relation to the maximum aggregate compensation of the BoD for the period until the next ordinary shareholders’ meeting. The compensation of the members of the BoD consists of an annual base fee and an additional compensation awarded for duties pursued in BoD committees as Chairpersons or ordinary members. In line with Art. 18 of SoftwareOne’s AoI and to ensure the independence of the members of the BoD in executing their supervision duties, the compensation of the members of the BoD is in the form of a fixed amount (that is, no performance-related variable compensation component in place). Moreover, based on peer group and benchmarking as mentioned in the Compensation Report, it is in accordance with best market practice standards.
Effective from the 2020 AGM, the BoD’s total compensation is paid out 60% in cash and 40% in SoftwareOne shares. The shares allocated as part of the members of the BoD’s total compensation are blocked for a period of three years. Through the introduction of a share element, the long-term focus of the BoD in performing its duties is further strengthened and the interest further aligned with that of SoftwareOne’s shareholders. More details on compensation and post-employment benefits of the BoD can be found in the Compensation Report.
The members of the BoD may only be granted loans and credits up to a maximum amount of CHF 1,000,000 at market-based conditions and in compliance with the applicable rules of abstention.
Rules in the articles of association regarding compensation
Reference is made to the AoI and the Compensation Report regarding the additional amount for the compensation of members of the EB appointed after the vote of the AGM on compensation as well as to loans, credits and pension benefits of Board members and members of the EB, which follow the rules in the articles of association concerning the principles on performance-related compensation and on the allocation of equity securities, conversion and option rights.
Environmental, Social & Corporate Governance (ESG)
SoftwareOne launched an ESG initiative in 2021 to realise the BoD’s ambitions for a sustainable future.
The ad hoc ESG Committee driving this initiative relies on the passion and commitment of the CEO, with the support of the ESG Team.
Three employee-driven committees were created to focus on the vision, purpose, KPIs and strategy of the company’s ESG ambitions, offering accountability and ensuring a people-centric approach to the ESG strategy. These committees comprise employees from all regions and from vastly diverse teams, helping the company reach SoftwareOne employees globally, on a “glocal” basis, and allowing it to gather input from as many different employees as possible.
Lead stakeholders of all departments are instructed to involve colleagues in the ESG processes to support and embed the objectives into the business strategy. With the BoD oversight, senior leadership has full integration, visibility, and accountability over the ESG programme.
The details are further contained in the Sustainability Section of the Annual Report.
Interaction with shareholders and stakeholders
A key mandate of the BoD is to build and maintain an ongoing dialogue with its shareholders and other stakeholders. Engagement discussions with investors and proxy advisors outside financial and strategy matters such as governance, compensation and corporate social responsibility are steered by the Chairperson of the BoD or the Chairperson of the Nomination and Compensation Committee, supported by the Chief Legal Officer and the Chief Human Resources Officer or the Head of Group Compensation and Rewards.
Specific Board activities during the reporting period
The BoD meets at least six times per year (four quarterly report meetings, a strategy off-site, and a medium-term planning and budgeting meeting) and meetings are held in person but can also be held via telephone or video conference or by other electronic media. In 2022, the BoD held eight ordinary and four extraordinary meetings. Of the eight ordinary BoD meetings, four were held by video conference. The strategy meeting, also held in-person, includes cultural aspects, including how to drive cultural change to foster overall good corporate governance. Further focus is placed on company performance and integrity as well as on how to accelerate integration in relation to external growth such as through mergers and acquisitions. In addition, a call with the BoD members is held to approve the motions of the Audit Committee (AC) for the year-end reporting. Extraordinary meetings are held when urgent decisions are required.
During the 2022 financial year, eight ordinary meetings of the BoD were held, with an average duration of approximately 5:50 hours. The average attendance at BoD meetings in 2022 was approximately 93% (for individual attendances, see section Availability and External mandates).
In addition to the regular meeting agenda items, in 2022 the BoD specifically focused on topics such as:
- Strategy review and implementation, in particular concerning specific growth areas, industry verticals and M&A;
- Company target setting and achievement;
- Media release reviews;
- Strategy and five-year business plan;
- Customer trends, structural industry changes, new technologies and innovation;
- Global talent management and succession planning, including in relation to the EB and the BoD;
- BoD assessment;
- Reviewing ESG strategies and projects;
- Audit Committee and Nomination and Compensation Committee matters.
Board of Directors’ internal organisation
The legal foundation of the BoD’s responsibilities is provided by Art. 716a of the Swiss Code of Obligations.
The BoD has a supervisory role and takes strategy, finance and personnel decisions in accordance with the law, the AoI and the OrgR. It also supports, advises, and encourages management. The overall guiding principle for the BoD is full accountability to all shareholders and stakeholders of SoftwareOne and a style marked by a culture of openness and mutual respect.
The BoD has delegated certain responsibilities, including the preparation and execution of resolutions, to two committees. In addition, it drives the dialogue on general business and lends its full support, as well as also delegating responsibilities to the ad hoc ESG Committee. The responsibility for the duties and powers assigned to these committees is retained by the BoD.
The BoD has established the following two standing committees:
- Audit Committee (AC);
- Nomination and Compensation Committee (NCC).
Each standing committee consists of an independent Chairperson and at least two other members of the BoD. The NCC and the AC each consists of four members which are elected annually by the General Meeting of shareholders. The duties and authorities of the committees are set forth in the Audit Committee Charter and the Nomination and Compensation Committee Charter, respectively, as well as in SoftwareOne’s OrgR. The committees’ operating principles are aligned with and complementary to those applicable for the overall BoD.
BoD committees are structured non-redundantly and working topics are clearly assigned and handled by only one committee. The BoD Chairperson coordinates committee work in case of potential overlaps. All materials used in BoD committee meetings are made available to all BoD members, who are invited to contact the committee Chairperson, the BoD Chairperson or the CEO with any clarifying questions (exceptions may apply to materials of the NCC).
There are no overlaps of directors between the two committees and both committees are chaired by an independent member of the BoD.
The BoD has established the additional key positions of Vice-Chairperson and Lead Independent Director, whose duties and competencies are described in the sections Vice-Chairperson of the Board of Directors and Lead Independent Director of the OrgR. The functions of the Vice-Chairperson and the Lead Independent Director can be combined and performed by the same BoD member. The Vice-Chairperson or Independent Lead Director will chair the Board and any general meeting in the absence of the Chairperson.
Chairperson of the Board of Directors
The Chairperson is entrusted with leading and managing the BoD and is responsible for establishing an appropriate structure and governance system that enables the BoD to render its duties efficiently and in the best interests of the company. The Chairperson encourages alternative views and constructive dissent, leveraging individual insights of BoD members while keeping the focus on the agenda topics and driving aligned decision-making.
The Chairperson further represents the opinions and views of the BoD towards SoftwareOne’s internal and external stakeholders. In exercising these duties, the Chairperson is guided by SoftwareOne’s conflict of interest policies and, if needed, will be supported by the Lead Independent Director.
In cooperation with the CEO, the Chairperson ensures that information flows on all aspects of the company which are relevant for the meeting preparation. Deliberations and decision-making are made available to all members of the BoD. In case of an emergency, when immediate action is required to safeguard the interests of the company, and where a regular BoD resolution cannot be reasonably passed in due time, the Chairperson, together with the CEO or any other appropriate member of the BoD or the EB, has the power to make all decisions and actions which otherwise would be reserved for the BoD. If the Chairperson is absent, this entitlement falls to the Vice-Chairperson or the Lead Independent Director. The Chairperson shall promptly inform all members of the BoD of such decisions and actions and they shall be confirmed and properly recorded in the minutes at the next meeting of the BoD.
The power and duties of the BoD Chairperson are set out in Section 3.8 of the OrgR.
Vice-Chairperson of the Board of Directors
The OrgR revised in 2021 stipulates that the role of the Lead Independent Director (LID) and that of the Vice-Chairperson can be combined and performed by the same BoD member. Throughout 2022, the LID assumed the role of the Vice-Chairperson.
If the Chairperson is temporarily unable or unavailable to exercise the function, the LID either personally assumes the Chairperson’s duties or delegates them within the BoD or to suitable company representatives.
Lead Independent Director
The BoD assigns such powers and duties to the Lead Independent Director (LID) as it deems necessary (see Section 3.10 of the OrgR).
The LID has the right and duty to call meetings of the independent BoD members if they deem it necessary, especially when the independent decision-making process seems to be compromised. The LID further acts as the point of contact for BoD members and investors if they have concerns with respect to the independent decision-making process.
The BoD further provides the independent BoD members under the lead of the LID with financial resources to mandate external advice if this is deemed necessary by the LID to foster independent decision-making of the BoD.
Moreover, the LID supports the Chairperson in governance and strategy-related investor engagements. At the request of shareholders, the LID would carry out these engagements without the Chairperson.
Board of Directors’ independence assessment
The BoD generally defines the independence of its members within the meaning of the provisions of the Swiss Code. Accordingly, all non-executive members of the BoD who have never been a member of the EB (of the company or any direct or indirect subsidiary of the company), or who were members thereof more than three years ago, and who have no or comparatively minor business relations with the company (or any direct or indirect subsidiary of the company), are considered independent. Consequently, all members of the BoD are non-executive and considered independent according to the Swiss Code.
The BoD is committed to ensuring an independent decision-making process and is aware that BoD members representing large shareholders, even if they are the company’s founders who continue to contribute to its prosperous development, may be considered non-independent. Consequently, the BoD appointed a Lead Independent Director with far-reaching competencies as well as independent Chairpersons to the Nomination and Compensation Committee and the Audit Committee. Through their casting votes, these two Chairpersons ensure the independent decision-making of both committees.
Independent decision-making/conflict management
The CEO, CFO and, as directed by the CEO, other EB members are required to attend meetings of the BoD to provide detailed information on the current state of the business and offer their views on strategic questions. EB members have no voting rights and will leave the room in case of discussions and/or decisions concerning the EB or their own position. A private meeting with BoD members will only be held before or at the end of each Board meeting.
In 2022, the CEO and the CFO participated in all eight of the meetings of the BoD. The CEO informs the members of the BoD in a monthly letter about SoftwareOne’s business performance and about material events affecting the company. During BoD meetings, each director may request and receive information from other directors, the CEO, the EB and other persons present on all affairs relating to SoftwareOne or its subsidiaries.
In each regular BoD meeting, the Chairpersons of the AC, the NCC and the ad hoc ESG Committee will provide the BoD with an update of the committees’ work.
In case a member of the BoD requests information or, to the extent where it is necessary to perform their duties, examination of the business records outside of a meeting, such a request must be addressed to the Board Secretary and be approved by the Chairperson of the BoD. If the request concerns a potential conflict of interest for the Chairperson, it shall be addressed to the BoD for decision.
The BoD has the power to mandate external advisors if an outside view is deemed necessary for an independent decision-making of the BoD. Third parties (for example legal counsels, auditors or financial and other advisors) are admitted to BoD meetings on an exceptional basis if proposed by a BoD member or by the CEO or the Chief Legal Officer and approved by the Chairperson. In 2022, the BoD invited external experts to two of its meetings, the AC to four of its meetings and the NCC to one of its meetings.
The agenda-setting for the BoD annual cycle and for individual meetings is the remit of the Chairperson. In case the Chairperson is considered non-independent, the agenda-setting will be conducted together with the Lead Independent Director, who must approve the set agenda. Meeting minutes reflect the deliberations and decisions taken by the BoD including, if requested, dissenting opinions of and votes cast by members of the BoD. The Board Secretary will make available to the members of the BoD a copy of the minutes once they have been signed. Members of the BoD may examine the minutes of any meeting at any time.
Board of Directors renewal and succession
The BoD must deliver its duties as a mutual decision-making body. Accordingly, the BoD must work as an efficient, effective, and aligned team. Succession planning and an active renewal process for the BoD is very relevant to the company. The requirements that prospective BoD candidates must meet in terms of knowledge and experience in various key areas and the industry are constantly changing and subject to increasingly higher demands.
The NCC regularly analyses the BoD’s composition to confirm that its members’ qualifications, skills, and experience correspond to the needs of the BoD, subject to an adequate Board size and well-balanced and diverse composition. A majority of the BoD members should be independent according to the criteria laid out in the section entitled “Board of Directors’ independence assessment”. Directors also need to show significant commitment, integrity, and competence in intercultural communication. Regarding its succession planning, the BoD aims to safeguard the stability of its composition while also renewing the BoD in a sensible way.
In line with the required skills and experience as detailed in the section “Board of Directors’ skill and experience assessment”, the NCC has developed a strategy to gradually develop the BoD composition to become more independent and proportionately reflect shareholdings. In addition, the NCC is mindful of and working towards the representation requirements applicable to the BoD starting on or after 1 January 2026, requiring a minimum 30% representation of each gender.
Board of Directors’ skill and experience assessment
To support the Board with its renewal and succession activities, the NCC established a skills and experience assessment that it conducts annually. The following competencies are considered the most relevant for SoftwareOne’s Board:
- Experience in the technology, IT, and procurement industries;
- Finance, audit, accounting;
- Capital markets transactions;
- CEO and other executive leadership (CFO, CRO or COO) experience in a publicly listed or non-public company;
- Leadership experience as Chairperson of a Board of Directors or Board of Directors’ committee in a publicly listed or non-public company;
- Human resources management, including compensation;
- Leading business operations in a global and rapidly growing business;
- Governance, legal and compliance;
- Risk management and ESG.
The NCC reviews these competencies to confirm that the BoD continues to possess the most relevant experience and expertise to perform its duties, ensuring that the leadership of SoftwareOne has the relevant proficiency required for active involvement and supervision of an international listed company and applies these as guidelines when nominating new members.
The NCC updated its strategic skills matrix that focuses on aspects such as Board size, diversity, independence, nationality, committee representation and future skills needed to better understand the priorities for future Board recruitments. In terms of nationality, the Board agreed to preserve a good balance of ‘Swissness’, while seeking to move away from being chiefly Western European.
The strategic skills matrix reflecting the BoD composition as of December 2022 is as follows:
Current Board composition
Board of Directors’ performance assessment
The BoD, in collaboration with the NCC, will carry out a regular evaluation of the BoD’s and the BoD committees’ performance as well as the work of the Chairperson. To this extent, the BoD is committed to an open, transparent, and critical boardroom culture, which forms the basis for this annual review of its own performance and effectiveness.
The assessment is intended to review the BoD’s as well as the committees’ composition, organisation and processes, the BoD’s responsibilities governed by the OrgR and the committee charters. The committees shall further assess their accomplishments and evaluate their achievements subject to predetermined goals. The outcome of the evaluation will feed into the BoD’s succession planning as described in the section “Board of Directors’ skill and experience assessment.”
Coordinated by the LID, an external assessment of the BoD was performed during the reporting year.
Board of Directors’ training and education
Education is an important priority for SoftwareOne’s BoD. Newly elected BoD members attend an onboarding programme tailored to their functions to gain a sound understanding of SoftwareOne’s organisation, business, culture, and its environment. In addition to this induction programme for new members, refresher programmes are given to all Board members to update and enhance their knowledge of emerging business trends and risks. This is further intended to contribute to building a strong and effective culture in the BoD, which is an important pillar of its effectiveness.
Interaction of the Board of Directors with the Executive Board
In accordance with Art. 16 of the AoI and Art. 11.2 of the OrgR, the BoD has delegated the operational management of SoftwareOne and the group based on the OrgR entirely to the EB, within the limits permitted by and subject to the powers and duties remaining with the BoD pursuant to the OrgR.
The EB supports the BoD in fulfilling its duties and prepares proposals for consideration and decision-making by the BoD. These proposals are related to the following key group responsibilities: long-term strategy, business plan resilience, organisational structure, accounting principles, finance, capital markets, risk management including insurance, HR matters, corporate social responsibility, share capital and financing in general as well as for important strategic transactions. BoD resolutions shall result in appropriate feedback and unambiguous instructions to the CEO and other members of management.
The BoD supervises and monitors the performance of the EB through reporting and controlling processes. The CEO and other EB members regularly provide reports and updates to the BoD. These include information on key performance indicators and other relevant financial data, current and forward-looking risks and on developments in important markets, the industry and material events. The Chairperson of the BoD regularly meets with the CEO and other EB members outside of regular BoD meetings and individual BoD members will meet individual EB members with whom they are paired under a structured mentoring programme. SoftwareOne has an information and financial reporting system. The annual targets are reviewed by the EB in detail and are approved by the BoD. SoftwareOne has adopted and implemented a formal approach to risk management and control, described in more detail in the section Audit Committee.
The BoD remains entitled to resolve any matters which are not delegated to or reserved for the Annual General Meeting of shareholders or another executive body of the company by law, the AoI or the OrgR. Furthermore, the BoD may at any time on a case-by-case basis or according to a general reservation of powers provided in the OrgR, intervene in the tasks and powers of a subordinate EB and personally resolve the relevant matter.
Audit Committee
Key responsibilities and duties
The AC comprises at least three members of the BoD. As at 31 December 2022, the AC comprised four members. The members of the AC and the Chairperson are appointed annually by the BoD, which aims to appoint non-executive and independent (as defined in the Swiss Code) members of the BoD. The Chairperson of the AC must be an independent BoD member other than the Chairperson of the BoD. The members, including the Chairperson of the AC, should be experienced in financial and accounting matters. The term of office of the AC members ends at the closing of the next Annual General Meeting. Re-appointments are possible. The AC meets whenever required by the business, and at least four times per year.
The AC supports the BoD in the fulfilment of its duties as per Art. 716a CO in the areas of financial controls (supervision of internal and external auditing, monitoring of financial reporting), supervision of persons entrusted with the management of the group (assessing the effectiveness of internal and external control systems), risk management processes and oversight of key non-financial processes (corporate social responsibility and compliance). Its duties and responsibilities are set out in the AC Charter.
Audit Committee activities in the reporting period
In 2022, the AC held four meetings by video conference in February, June, August, and December, with an average duration of approximately three hours. The committee focused on several key areas, including but not limited to the activities described below. Specifically, the AC:
- Discussed the coverage of the group audit;
- Reviewed the risk map, including financing and forex risks, and internal and external audit plans;
- Reviewed the tax strategy and effective tax rate;
- Reviewed the draft 2021 Annual Report and the draft 2022 Half-Year Report as well as the two draft quarterly trading updates in relation to the first and third quarter of 2022, respectively;
- Reviewed internal policies.
The AC sets the audit plan for a period of several years as well as the scope of the internal and external audits and approves the guidelines for the work of the Internal Audit department as well as for the company’s compliance organisation. It reviews and approves the internal and external audit plans, changes to the plans, activities, scope, and budget as well as accounting policies. The AC approves the fees for the external auditors. The AC challenges the appropriateness of risk-based estimates and judgements as well as the methods used to account for unusual transactions. Furthermore, the AC defines the organisational structure of the Internal Audit function and sets and reviews the qualifications of the Internal Audit organisation as deemed appropriate. The AC may hold meetings with representatives of the internal and external auditors without the presence of management. Such meetings must take place at least once per year with the external auditor. In 2022, the AC held two meetings with the internal auditors and four meetings with the external auditors.
It is the AC’s responsibility to assess the performance of the internal and external auditors as well as their cooperation with one another.
In consultation with management and the external and internal auditors, the AC discusses the integrity of SoftwareOne’s financial reporting processes, management controls, compliance management and the functionality of internal controls, reviews significant financial risk exposures and the steps taken by management to monitor, control and report such exposures.
The Head of Internal Audit and the Chief Legal Officer have a direct reporting line to the AC in case of significant compliance issues with the potential for major financial or reputational damage, including issues concerning management. The AC has direct access to the Internal Audit department and may obtain all information required from it, including direct access to employees. The AC will ensure that it receives regular information from both the internal and the external auditors. The AC has the overriding supervision of internal and external auditing.
Interactions with the Executive Board
The AC regularly invites the CEO, the CFO, and other members of the EB or, subject to prior notification of the responsible member of the EB, members of the company’s management or other key employees to its meetings, as deemed desirable or appropriate. Furthermore, upon invitation by the AC Chairperson or, in their absence, the member of the AC calling a meeting, other executive officers/employees of the company or its subsidiaries shall also participate in meetings of the AC on a consultative basis. Third parties may also be invited to participate in meetings of the AC on a consultative basis. In 2022, SoftwareOne’s CFO participated in all four AC meetings.
Risk management
The BoD is responsible for overseeing SoftwareOne’s risk management and internal control systems for which the BoD has mandated the AC. The AC monitors the strategic risk management processes and reviews the risk management framework against the company’s risk management strategy, providing recommendations and appropriate mitigations. It further assesses the robustness of the company’s risk management policies and processes related to the risk management strategy. These systems provide appropriate security against significant inaccuracies and material losses.
Based on its risk management oversight activities, the AC makes proposals to the BoD regarding the company’s corporate governance, compliance and corporate responsibility framework. The AC also assesses the effectiveness of the internal control system related to key financial processes, forms a view on the situation concerning compliance with applicable standards and guidelines, and develops these further.
Embedded throughout the business, the group risk management function ensures an integrated approach to managing current and emerging threats. Risk management plays a key role in business strategy and planning discussions. At SoftwareOne, the group risk management function falls under the responsibility of the CFO.
Strategic risk management has identified key areas of strategic risks that are constantly monitored by group risk management and the AC. The following key strategic risk categories have been identified:
Strategic business risks, e.g.:
- Economic crisis;
- Significant losses of the value chain in software & cloud;
- Slow innovation;
- Unsuccessful new service models;
- Slow multivendor model adoption;
- ESG risks, as reported by the ad hoc ESG Committee.
Operational risks, e.g.:
- IT security;
- IT applications;
- Customer security breaches in cloud consumption;
- Operational excellence issues (scalable and efficient business model).
Financial risks, e.g.:
- Unhedged market risk;
- Accounts receivable risk;
- Currency fluctuation risk;
- Transfer pricing;
- Tax risks;
- Performance measurement and controlling.
Legal and compliance risks, e.g.:
- Non-conformity, illegal acts, internal or external fraud;
- Reputational risk;
- Professional liabilities with service business;
- Non-compliance with laws and regulations, including stock market regulations;
- Internal or external fraud.
Risk management is carried out by line management, controlled by the CFO under policies approved by the BoD and reviewed and supervised by the AC. Strategic risks are identified, evaluated, and managed in close co-operation with the group’s operating units. The BoD provides written principles for overall strategic risk management, as well as written policies covering specific areas within the risk categories.
IT security, including cyber and data security, is a key risk factor. The company’s risk management system covers the processes of the entire application management of all local and global IT systems, and ensures a regular monitoring as well as update of its IT systems and processes to ensure reliability, business continuity and performance.
SoftwareOne is certified to international standards on systems management, including ISO 9001:2015 on quality management systems, ISO 14001:2015 on environmental management systems. and ISO/IEC 27017:2015 for Brazil and India on information security controls for cloud services.
Quality audits are an integral part of SoftwareOne’s quality management system and cover the control of the established processes to fulfil all required regulatory industry standards.
The AC periodically monitors SoftwareOne’s risk assessment and assesses the proposed risk mitigation measures proposed by the EB on a semi-annual basis.
Audit of non-financial and ESG topics
A key non-financial risk for SoftwareOne is IT security. Therefore, the assessment of performance against an IT security framework is an important ongoing task for Internal Audit. To ensure that the appropriate specialists in Internal Audit can conduct their assessments according to the highest and most recent industry standards, SoftwareOne provides relevant training and resources required by Internal Audit.
A material component of an ESG programme is the definition of new targets and their validation against recognised reporting standards. The SoftwareOne ESG report due to be published in H2 2023 will disclose these targets using recognised reporting standards and will provide increased transparency. The progress against agreed ESG targets will be regularly monitored by Internal Audit.
Nomination and Compensation Committee
Key responsibilities and duties
As at 31 December 2022, the NCC comprised four members. The members of the NCC are each elected annually and individually at the shareholders’ meeting. Their term of office ends at the closing of the next ordinary shareholders’ meeting and re-election is possible. The Chairperson of the NCC is appointed by the BoD. In any case the Chairperson of the NCC shall be an independent member of the BoD and there shall be an independent majority in the NCC (with the casting vote of the Chairperson).
If there are vacancies in the NCC, the BoD may appoint substitute members from among its members for a term of office extending until the closing of the next ordinary shareholders’ meeting. The NCC meets whenever required by business, and at least three times per year.
The NCC has the powers and duties of the compensation committee as provided by Swiss law and in particular, the Ordinance against Excessive Compensation in Public Companies, as well as the powers and duties as provided in Art. 15 para. 5 of the AoI and the NCC Charter. The overall responsibility for the duties and powers assigned to the NCC shall remain with the BoD. The NCC shall regularly report to the BoD on its activities and submit the necessary proposals. Details of the compensation policies and principles can be found in the Compensation Report 2022.
Nomination and Compensation Committee activities in the reporting period
The NCC held six meetings in 2022, all by video conference. The average duration of these calls was approximately 3:15 hours. The committee focused on several key areas, including:
- Providing guidance on composition and succession planning of the BoD and the EB;
- Appointing a new Chief Human Resources Officer;
- A compensation framework including compensation levels and benchmark analysis for the EB and BoD;
- Preparing compensation decisions, including the setting of short-term incentive and long-term incentive targets, short-term incentive pay-outs, long-term incentive grants and salaries for EB members;
- Succession roadmap and talent competitiveness review;
- External mandates review.
The NCC’s work on compensation-related matters is described in detail in the SoftwareOne Compensation Report.
Committee interactions
The NCC shall regularly invite the CEO to its meetings and may invite other members of the EB or, subject to prior notification of the responsible member of the EB, members of the company’s management, as it deems desirable and appropriate to fulfil its tasks responsibly.
The CEO or other members of the EB may not be present when the NCC reviews the compensation or other aspects of the employment of the relevant person. The Chairperson of the BoD or the NCC Chairperson is not present when the NCC reviews their compensation. In 2022, the CEO participated in five of the six meetings of the NCC. The NCC regularly consults the Chief Human Resources Officer to develop and recommend appropriate actions to the BoD.
In the process of evaluating SoftwareOne’s performance against the pre-determined compensation-relevant performance metrics, the NCC generally interacts annually with the Chairperson of the AC to obtain the information on the relevant metrics.
To further develop the compensation system, namely the Short- and Long-Term Incentive schemes reviews, the NCC worked together with external service providers CorpGro and HCM Hostettler & Company (HCM). These were the only business relationships and mandates of SoftwareOne with CorpGro and HCM.