GRI content index

SoftwareOne has reported this information cited in this GRI content index for the period from 1 January 2022 to 31 December 2022 with the reference to the GRI Standards.

GRI 1 : Foundation 2021 used

General disclosures:

GRI Indicator	Description	Reference
2–1-a	Organisational details	Annual Report – Overview
2–1-b	Organisational details	Corporate Governance Report – Group structure and shareholders
2–1-c	Organisational details	Corporate Governance Report – Group structure and shareholders
2–1-d	Organisational details	Annual Report – 2022 facts and figures
2–2-a	Organisational details	Annual Report – 2022 facts and figures
2–2-b	Organisational details	Annual Report – Consolidated income statement
2–3-a	Reporting period, frequency and contact point	ESG Report – Reporting Suite
2–3-c	Reporting period, frequency and contact point	ESG Report – Reporting Suite
2–3-d	Reporting period, frequency and contact point	ESG Report – Imprint
2–7-a	Employees	ESG Report – About us
2–7-b	Employees	ESG Report – About us
2–7-b-i	Employees	ESG Report – About us
2–7-b-iv	Employees	Annual Report – Our people
2–7-c	Employees	Annual Report – Our people
2–7-c-i	Employees	Annual Report – Our people
2–9-a	Governance structure and composition	ESG Report – Our ESG structure & framework
2–9-b	Governance structure and composition	ESG Report – Our ESG structure & framework
2–9-c	Governance structure and composition	Corporate Governance Report
2–9-c-i	Governance structure and composition	Corporate Governance Report
2–9-c-ii	Governance structure and composition	Corporate Governance Report
2–9-c-iii	Governance structure and composition	Corporate Governance Report
2–9-c-iv	Governance structure and composition	Corporate Governance Report
2–9-c-v	Governance structure and composition	Corporate Governance Report
2–9-c-vii	Governance structure and composition	Corporate Governance Report
2–9-c-viii	Governance structure and composition	Corporate Governance Report
2–10-a	Nomination and selection of the highest governance body	Corporate Governance Report
2–10-b	Nomination and selection of the highest governance body	Corporate Governance Report
2–10-b-i	Nomination and selection of the highest governance body	Corporate Governance Report
2–10-b-ii	Nomination and selection of the highest governance body	Corporate Governance Report
2–10-b-iii	Nomination and selection of the highest governance body	Corporate Governance Report
2–10-b-iv	Nomination and selection of the highest governance body	Corporate Governance Report
2–11-a	Chair of the highest governance body	Corporate Governance Report – Board of Directors
2–11-b	Chair of the highest governance body	Corporate Governance Report – Board of Directors
2–15-a	Conflicts of interest	Corporate Governance Report – Board of Directors
2–15-b	Conflicts of interest	Corporate Governance Report – Board of Directors
2–15-b-i	Conflicts of interest	Corporate Governance Report – Board of Directors
2–15-b-ii	Conflicts of interest	Corporate Governance Report – Board of Directors
2–15-b-iii	Conflicts of interest	Corporate Governance Report – Board of Directors
2–18-a	Evaluation of the performance of the highest governance body	Corporate Governance Report – Changes of control and defense measures
2–18-b	Evaluation of the performance of the highest governance body	Corporate Governance Report – Changes of control and defense measures
2–18-c	Evaluation of the performance of the highest governance body	Corporate Governance Report – Changes of control and defense measures
2–19-a	Remuneration policies	Compensation Report – Board of Directors compensation
2–19-a-i	Remuneration policies	Compensation Report – Board of Directors compensation
2–19-b	Remuneration policies	Compensation Report – Board of Directors compensation
2–22-a	Statement on sustainable development strategy	ESG Report – A letter from our CEO
2–26-a	Mechanisms for seeking advice and raising concerns	ESG Report – Governance
2–26-a-i	Mechanisms for seeking advice and raising concerns	ESG Report – Governance
2–26-a-ii	Mechanisms for seeking advice and raising concerns	ESG Report – Governance
2–29-a	Approach to stakeholder engagement	Corporate Governance Report – Shareholders' participation rights
2–29-a-i	Approach to stakeholder engagement	Corporate Governance Report – Shareholders' participation rights
2–29-a-ii	Approach to stakeholder engagement	Corporate Governance Report – Shareholders' participation rights
2–29-a-iii	Approach to stakeholder engagement	Corporate Governance Report – Shareholders' participation rights
3–1-a	Process to determine material topics	ESG Report – Materiality assessment
3–1-a-i	Process to determine material topics	ESG Report – Materiality assessment
3–1-a-ii	Process to determine material topics	ESG Report – Materiality assessment
3–1-b	Process to determine material topics	ESG Report – Materiality assessment
3–2-a	List of material topics	ESG Report – Materiality assessment

Governance disclosures:

ESG governance & ethical behaviour
GRI Indicator	Description	Reference
201–1-a	Direct economic value generated and distributed	Annual Report – 2022 facts and figures
201–1-a-i	Direct economic value generated and distributed	Annual Report – 2022 facts and figures
201–1-a-ii	Direct economic value generated and distributed	Annual Report – 2022 facts and figures
201–1-a-iii	Direct economic value generated and distributed	Annual Report – 2022 facts and figures
201–1-b	Direct economic value generated and distributed	Annual Report – 2022 facts and figures
201–2-a	Financial implications and other risks and opportunities due to climate change	ESG Report – Climate change – risks and opportunities
201–2a-i	Financial implications and other risks and opportunities due to climate change	ESG Report – Climate change – risks and opportunities
201–2a-ii	Financial implications and other risks and opportunities due to climate change	ESG Report – Climate change – risks and opportunities
201–2a-iii	Financial implications and other risks and opportunities due to climate change	ESG Report – Climate change – risks and opportunities
201–2a-iv	Financial implications and other risks and opportunities due to climate change	ESG Report – Climate change – risks and opportunities
201–2a-v	Financial implications and other risks and opportunities due to climate change	ESG Report – Climate change – risks and opportunities

Client privacy & data protection
GRI Indicator	Description	Reference
418-a	Substantiated complaints concerning breaches of customer privacy and losses of customer data	ESG Report - Governance

Supplier requirements for ESG
GRI Indicator	Description	Reference
	Partnering with our supply chain for greater impact	ESG Report - Governance
	Demonstrating our commitment to supplier diversity	ESG Report - Supplier diversity at SoftwareOne

Environmental disclosures

Sustainable office
GRI Indicator	Description	Reference
302–1-e	Energy consumption within the organisation	7,618,697.27 kWh
302–3-a	Energy intensity	840.92 kWh per employee
302–3-b	Energy intensity	Annual Report – 2022 facts and figures
302–3-c	Energy intensity	All energy types
302–3-d	Energy intensity	Within the organisation
306–2-a	Management of significant waste related impacts	ESG Report – Carbon reduction strategy
	Green Offices Strategy	ESG Report – Carbon reduction strategy

Supporting partners achieving their public environmental commitments
GRI Indicator	Description	Reference
	Tools or services to support clients on their own carbon reduction journey	ESG Report - Cutting downstream emissions

Measure, control & reduce our GHG emissions
GRI Indicator	Description	Reference
305–1-a	Direct (Scope 1) GHG emissions	ESG Report – Carbon footprint
305–2-a	Energy indirect (Scope 2) GHG emissions	ESG Report – Carbon footprint
305–4-a	GHG emissions intensity	ESG Report – About us
305–4-b	GHG emissions intensity	Annual Report – 2022 facts and figures
305–4-c	GHG emissions intensity	ESG Report – Carbon footprint
305–4-d	GHG emissions intensity	ESG Report – Carbon footprint
	Carbon Reduction Strategy	ESG Report - Carbon reduction strategy

Social disclosures

Diversity & equal opportunity for all
GRI Indicator	Description	Reference
401–1-a	New employee hires and employee turnover	2,650 Under 30: 1310 30–50: 1347 Over 50: 131 Male: 1716 Female: 805 Not-Specified: 128 EMEA: 722 LATAM: 1008 NORAM: 103
401–1-b	New employee hires and employee turnover	2,634
405–1-b-i	Diversity of governance bodies and employees	Annual Report – Our people
405–1-b-ii	Diversity of governance bodies and employees	Annual Report – Our people
	Diverse, equal, inclusive & belonging strategy	ESG - Diverse, equal, inclusive and belonging strategy
	SoftwareOne Academy	ESG - Attract

Training & education
GRI Indicator	Description	Reference
404–1-a	Average hours of training per year per employee	ESG Report - Retain (6.96)
404–1-a-i	Average hours of training per year per employee	ESG Report - Retain (Male 6.61, Female – 6.89, Other – 1.66)
404–1-a-ii	Average hours of training per year per employee	ESG Report - Retain (Employee – 8.08, Manager – 6.53)
404–2-a	Programmes for upgrading employee skills and transition assistance programmes	ESG Report - Retain
404–2-b	Programmes for upgrading employee skills and transition assistance programmes	ESG Report - Retain
	Developing new learning & development tools and platforms	ESG Report - Retain

Giveback & strengthening local community
GRI Indicator	Description	Reference
	Supporting local & global volunteer and donations efforts	ESG Report - Retain

Accessibility to technology for NGO’s
GRI Indicator	Description	Reference
203–1-a	Infrastructure investments and services supported	ESG Report- Supporting direct positive digital transformation
	SoftwareOne Impact	ESG Report - Supporting direct positive digital transformation